Return Policy
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The Policy
CH*LK U will accept returns of eligible items for store credit if the merchandise is returned by mail within 30 days of receipt.
Eligible items must be:
· Incorrect, defective, or damaged
· Unworn, unwashed, undamaged (unless received in a damaged condition), and should be returned in original packaging.
· Not marked as “Special Release,” Sale,” or “Final Sale.”
Returned items are only eligible for store credit, no cash back.
NO RETURNS ACCEPTED FOR SELECTING A WRONG SIZE.
Please consult the product’s size chart before purchasing.
All shipping fees are the customer’s responsibility. We do not cover the cost of shipping in your store credit.
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How to Return
To initiate a return, please email us at: greatestcustomerservice@chalk-u.com
And include the following:
· “Return” in the subject line
· Order number
· Name on the order
· Email used for the order
· Reason for return
· Photo of the item that shows:
· The entire item (full-length photo)
· The CH*LK U logo and label
· Packing slip
· The fault or defect (if applicable)
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Receiving Store Credit
Store credit will be applied instantly once your return has been received and inspected. This credit will never expire.