• The Policy

    CH*LK U will accept returns of eligible items for store credit if the merchandise is returned by mail within 30 days of receipt.

    Eligible items must be:

    · Incorrect, defective, or damaged

    · Unworn, unwashed, undamaged (unless received in a damaged condition), and should be returned in original packaging.

    · Not marked as “Special Release,” Sale,” or “Final Sale.”

    Returned items are only eligible for store credit, no cash back.

    NO RETURNS ACCEPTED FOR SELECTING A WRONG SIZE.

    Please consult the product’s size chart before purchasing.

    All shipping fees are the customer’s responsibility. We do not cover the cost of shipping in your store credit.

  • How to Return

    To initiate a return, please email us at: greatestcustomerservice@chalk-u.com

    And include the following:

    · “Return” in the subject line

    · Order number

    · Name on the order

    · Email used for the order

    · Reason for return

    · Photo of the item that shows:

    · The entire item (full-length photo)

    · The CH*LK U logo and label

    · Packing slip

    · The fault or defect (if applicable)

  • Receiving Store Credit

    Store credit will be applied instantly once your return has been received and inspected. This credit will never expire.

Return Policy