HOW LONG WILL IT TAKE TO PROCESS MY ORDER?
We normally process items within 2 days, but it can take up to 5 days to process your order depending on the product and time of year.
HOW LONG WILL IT TAKE FOR MY ORDER TO BE DELIVERED?
Delivery in the United States normally takes 6 - 11 days from the date processed.
For International, deliveries can take between 10 - 31 days from the date processed.
Although, these timeframes are estimates only and cannot be guaranteed since they vary based upon your location and postal service.
HOW MUCH DOES SHIPPING COST?
Shipping costs differ depending on where the order is being shipped, and the size and weight of the items. See the final shipping costs during checkout.
WILL I HAVE TO PAY CUSTOM FEES?
If you are located outside of the United States, your order may be subject to customs fees/taxes based on the retail value of the package. These fees are not determined by CH*LK U and are beyond our control. Customs fees differ from country to country, so it is your responsibility to find out what the charges will be. If your package is returned to us because you refused to pay customs, we will not issue a refund.
If you have questions as to why you are billed certain import fees/taxes, or would like a more detailed outline of what to expect when your package arrives in your country, we recommend contacting your local customs office or the courier that directly billed you.